How do I access Synergy?
To view pages on Synergy you will need Microsoft® Internet Explorer version 4x or better, Opera 5 or better, or Netscape® Navigator version 4.7 or better. Although you can use earlier versions or other browsers we recommend that you use the latest versions of Microsoft® Internet Explorer for optimum viewing.

STEP 1
EITHER: If you have already registered on Blackwell Synergy:
1. Go to www.blackwell-synergy.com
2. Enter your username and password at the top of the page and login
3. Your name will now appear at the top of the homepage and you can go straight to STEP 2 - ACTIVATION

OR: If you are new to Blackwell Synergy, please register and create a username and password
1. Go to www.blackwell-synergy.com
2. Click on "Register" at the top of the page
3. Complete the registration page and don't forget to make a note of your username and password as you will need these later.
4. Your name will now appear at the top of the homepage and you can go straight to STEP 2 - ACTIVATION

STEP 2
ACTIVATION: How to access the full text of articles in the Society's journals
1. Click on the "My Synergy" button at the top of the page
2. Click on the "Access" tab
3. In the Offer Code box, enter your Offer code: 'SFAM' and click "continue"
4. Enter your family name and Society Membership number in the boxes provided and then click the "continue".
5. Your subscriptions will now appear listed under the "Journals" tab. You can now access your subscribed journal(s) from here or directly from the Synergy homepage. Please refer to the Synergy online FAQ (frequently asked questions) for further help

How do I view PDF's?
To view the full text of articles in PDF format you will need to have Adobe Acrobat® Reader installed on your computer. This can be downloaded free of charge from Adobe's website. We recommend you use the latest version available but Synergy is designed to work with Acrobat version 4 or above.

Do I need to accept Cookies?
Yes. Synergy will not work if you have your browser set to reject cookies.

What is a Cookie?
A cookie is a small, temporary file sent to your computer by Synergy and saved on your hard disk that allows you to use the service without needing to log in every time you visit. When you are navigating pages that require authorisation, you have to login to gain access. Synergy uses the temporary cookies stored on your computer to record the fact that you have logged in and to track your authentication and access rights from page to page. No personal information about you is passed to Synergy. Every browser has options, tools or preferences which you can set to accept cookies on your computer. You need only set these to accept temporary or session cookies. If you are unsure how to do this please consult your system administrator, your computer help files or the online Help on Synergy.

How do I get help on the Blackwell Synergy website?
You can find the answers to the most commonly asked questions by reading our own FAQ - (frequently asked questions). In addition, context specific help is available on Synergy by selecting any of the Help Buttons or links on the site. The help pages appear in a pop-up window which allows you to see the Synergy page underneath at the same time. Help is ‘context sensitive”, so if you click on help whilst on the Access Token Page - you get help on using Access Tokens, not just the help menu page. Synergy also has a comprehensive on-line Frequently Asked Questions (FAQ’s) page.
If these solutions don't answer your query fully you can get additional help by email at:

onlinehelp@blackwellpublishing.com

or by telephone in the UK on: 01865 476434
(lines are open from 08:00 to 17:00 GMT - and calls are charged at national rates)

Where can I get more information about Synergy?
For the Society's own Synergy FAQ click here (frequently asked questions)
For information on how to access Synergy click here
For the latest information on Synergy usage click here
To go to directly to the synergy website click here

Read the online version of Letters in Applied Microbiology
Read the online version of Journal of Applied Microbiology
Read Environmental Microbiology